problem loading hollywood

  • Bob Brogan
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Re: Re: problem loading hollywood

11 years 9 months ago
#411862
All services have been restored and the faulty hardware has been replaced and an additional backup has been put in place to negate the extended downtime. We apologise for any inconvenience caused by this outage.

We will be working to optimise the traffic flow during the day.

Kind regards
Werner

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  • Flash Harry
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Re: Re: problem loading hollywood

11 years 9 months ago
#411873
the stable door is close after horse run the course 5 time? for me is amazing how poor the computers is of all the big guys. the garentee is that saturday the tote is crash and issues with many of these bookies sites. is no good enough boys did you ever see the tablkes at the casino out of order?

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  • The Madji
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Re: Re: problem loading hollywood

11 years 9 months ago
#411878
Flash, the technology required to run the Hollywood platform is complex and hardware faults do occur. I am just surprised that they do not have clustered servers or an equivalent high availability solution. I am sure they will do the exercise of putting a value to the cost of downtime and then reevaluate their IT spend to mitigate the risk.

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  • Dev
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Re: Re: problem loading hollywood

11 years 9 months ago
#411987
Hi Joe - you are completely right. We should have been open until the website and app was back up and running, and this is something we will definitely look at doing should we have another disaster like we did last night. Once again apologies for the inconvenienced caused, and like Madji said, we will be looking at all ways possible to prevent it from occuring again.

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  • neigh
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Re: Re: problem loading hollywood

11 years 9 months ago
#412282
Are there still problems with Hollywood ? I cant open anything !! Story of my life !!

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  • oscar
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Re: Re: problem loading hollywood

11 years 9 months ago
#412285
No betting up for today yet!

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  • PeeKay
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Re: Re: problem loading hollywood

11 years 9 months ago
#412286
neigh Wrote:
> Are there still problems with Hollywood ? I cant
> open anything !! Story of my life !!


Hopefully a pair of legs one day Neigh >:D<

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  • The Madji
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Re: Re: problem loading hollywood

11 years 9 months ago
#412292
On my fone Hollywood no longer loads. I gt certificate error over and over again when selecting 'continue'.

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  • Bob Brogan
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Re: Re: problem loading hollywood

11 years 9 months ago
#412321
The Madji Wrote:
> On my fone Hollywood no longer loads. I gt
> certificate error over and over again when
> selecting 'continue'.


Told them about this and say they are working on it now...

if you want me to get someone to contact you pm me the best way... email or cell etc

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  • The Madji
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Re: Re: problem loading hollywood

11 years 9 months ago
#412350
Just tried now. Thanks Hibs. . .is sorted.

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  • Sharkie101
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Re: Re: problem loading hollywood

11 years 9 months ago
#412373
I can't get Hollywood on my phone, is there a problem with Hollywood

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  • The Madji
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Re: Re: problem loading hollywood

11 years 9 months ago
#412384
I getting a little bit gatvol with HB at present. Sent Dev a Pm just now.

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