hollywoodbets down??

Hi Zietsman, I apologize for the poor service you have received, and I will PM you to get more info.

I will also be PMing you logins so you can access your account. Please check your PMs.

This is not acceptable from Hollywood's side and we will get to the bottom of it.
Dev

Hi Zietsman
I have sent you a private message with login details and I've also had my team try and phone you. There was no answer, but they have left a message.
Dev

I have to assume that bookmaking activities put a strain on websites and our local IT expertise as most do give problems.................however Hollywood stand out in my book when it comes to "making a plan" and hats off to them!
As a suggestion ,because of their popularity, I would think that it is time to split some of the betting platforms on to separate servers to relieve the pressure!

Thanks Rob. So far today has gone well despite a few delays in deposits. We've had a few accounts with login problems which was caused by an issue yesterday, but our team did resolve this. There seems to be a few isolated issues but we are trying to sort them out as they come up. I know our team uses additional servers on these big race days, but we will review our performance today in the upcoming week. We take all this feedback on board to make sure we offer the best service possible.

I did three deposits today, and all transactions, including bonuses, worked within minutes. I think I should buy the lotto today

Grudgingley i have to admit the two deposits i made yesterday and today went smoothley
Only problem is i seem to be losing it :ohmy:

I am so used to make 1 deposit and 2/3 withdrawels :lol:

I don't make deposits but buy vouchers. No problem except once or twice i have to find the woman selling them as she has left her post. I withdraw cash and at the worst takes 15 minutes without any snag. Sometimes I do think the staff are being a lax towards customers(eating pies while serving customers at 9am is just bad ) but in general service is excellent. The door security are very friendly and search EVERYONE .

Please someone at Hollywood .... Kindly attend to my query.
I did a transfer at 8.31am. still nothing...
I send a message to your whatsapp number at 8.47 . IT STILL HAS'T BEEN READ.

This will be my last deposit with your guys. I will take my business elsewhere.

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Here are the details again:
Payment to: STANDARD BANK
Beneficiary: PayFast copy
Branch Name: ALL BRANCHES
Branch Code: 051001
Account: 422063312 copy
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Amount: R 2,000.00 copy

Hi Deeno

I will get my team to urgently address this. Could you PM me your account number please?

Dev

Whatsapp message still not read. YET they were on wahatapp last at 09.56

I have found your account number Deeno. I have got my team on it. Please tell me the Whatsapp number you are messaging. I will follow up to see why they aren't replying to messages...

@ Deeno
i am not covering for Hollywood as i don't work for them
I just want to tell you how frustrating it is with Standard Bank EFT's
I run a tiny little business from home and can tell you that not all their EFT transactions go through immediately. Quite often i receive an sms about a direct payment but have to wait till the next day for it to reflect

Not saying you should do so but i am close to a STD Bank ATM so i deposit there and when i get home 5 mins later its in my Hollywood account