Hollywood

pirates wrote: happy one ..i have been with them from day one and have no complaints ..i wouldnt take the abuse they getting here and would close those accounts on the turn they dont need this shit ..they give back to the punter plenty ie objection refunds plus 15 percent deposits which equals 9000 rand a year so ..good luck elsewhere getting hwood benefits

Pirates how can u blatently say you have NO COMPLAINTS with Hollywood ? were u not in the punting mood yesterday ? a lot of others sure were, and they failed dismally.

Honestly i dont know how ppl can take hollywood side after yesterday..this is a disgrace!. .when the prob occurs again then same story they will say sorry having probs with the server and then ul get ppl saying its not hollywood fault

We as punters know its not Dev fault..but he is working there..so we as punters are telling him to only to sort this prob out as it must not happen again..but it keeps on happening..so tell me if something keeps on happening on big days..who will be happy with hollywood?...if url are happy then something certainly wrong guys!

By now we should expect something to go wrong on big days and have plan b in place
It's not only at Hollywood things go wrong
Yesterday i placed all my online bets before the 1st race
Went to the tote for an hour then went to watch the Stormers

A real stress-free day :lol: :lol: :lol:

Plan b i got from Bob
Opened more accounts

pirates wrote: hollywood and dev dont deserve the abuse they getting from some of the people here on abc so close your fcuking accounts and fuck off elsewhere ..its been said several times have more than one account as every betting site with no exceptions has snags and they dont do it on purpose as some of you punters who never lose believe they do..i know owen heffer well and all he and hollywood have ever done is try help the punter and make their betting experience a happy one ..i have been with them from day one and have no complaints ..i wouldnt take the abuse they getting here and would close those accounts on the turn they dont need this shit ..they give back to the punter plenty ie objection refunds plus 15 percent deposits which equals 9000 rand a year so ..good luck elsewhere getting hwood benefits

Pirates:
1. The benefits that you refer to in the end of your tirade is the reason why many punters choose Hollywood in the first place....they do offer some excellent benefits, and have been given the accolades for them in previous posts here. But that does not mean that we should accept poor service in return. If this is a once off issue...no problem. But this issue is a recurring one for the exact same scenarios....surely that is not acceptable..even dev acknowledged as much.

2. Making a statement like if you don't like it, leave is a very poor defense. I'm sure that's not Hollywood's stance. It's the same as some politicians that say if you are unhappy with South Africa, then leave...that's the stance of people who have no plausible defence/solution to a problem.

3. The use of profanity/aggression to try to win an argument or silence criticism is really the weapon of choice of the intellectually challenged, which I'm sure you are not. So I would kindly advise you to reconsider.

pirates wrote: hollywood and dev dont deserve the abuse they getting from some of the people here on abc so close your fcuking accounts and fuck off elsewhere ..its been said several times have more than one account as every betting site with no exceptions has snags and they dont do it on purpose as some of you punters who never lose believe they do..i know owen heffer well and all he and hollywood have ever done is try help the punter and make their betting experience a happy one ..i have been with them from day one and have no complaints ..i wouldnt take the abuse they getting here and would close those accounts on the turn they dont need this shit ..they give back to the punter plenty ie objection refunds plus 15 percent deposits which equals 9000 rand a year so ..good luck elsewhere getting hwood benefits

I am sure we did not vote for Dev to be the window person between the clanners and Hollywood. I am sure he took the responsibility on his own. If his people feedback to him and he feedbacks to us, he will be the one that will be getting the tongue whipping. The position he took up, comes with responsibility. he needs to accept the bitter with the sweet, and i am sure he does not require backup. Anyways this is our money, and we have the right to our own opinion, the last time i checked. So make decisions for yourself and talk for yourself.

To each their own! You get served what you deserve.

Yes..You get served what u deserve!!!

Just Another Tipster wrote: Yes..You get served what u deserve!!!

Whats surprising is that Dev himself, failed to come into Hollywood's defense, as they know and acknowledge that they are wrong, therefore resulting in "burning silence"

However we have mouth-pieces that back up the wrong. Wonder if we are punters or professional lawyers here. And to actually use that type of vulgar language. There are plenty ways of getting your message across without using vulgar terminology. I speak for myself on this. And i will not tolerate it.

I am sure Dev will feedback with clear transparency of what occurred and what will be done to avoid future occurrences and all the bells and whistles that goes with it.

I so agree with you tipsters corner..how can some people use a vulgar language like that on this forum..as i also speak for myself...we all are entitled to our own opinions and in my opinion that language will not be tolerated...its like implying to us that they telling us what we must do..when we old enought to make our own decisions!!!!..people must think before what they say!

Well I do agree Hollywood have the best customer service and are the fairest with punters by far! At the end of the day they are mainly an Internet betting provider and therefore their systems should work. Slow you can understand but yesterday they did not work for the whole meeting! If your bank went down for the day , imagine the flak they would get. I also agree this hurts them more then punters and their is most definitely nothing cynical at play. They changed their software and since that day their system cannot handle any big day! They either must go back to their old system or fire their whole IT team and get someone who can sort it out! Punters have every right to be angry, we wait all year for these meetings and get so excited to play and when you cant bet; it sucks and is aggravating! Worst of all for Hollywood is they are destroying their brilliant reputation with a problem that the right guy can easily solve. They make plenty bucks, they can easily sort it out. You have no right to tell people not to complain, they offering a crap aggravating service right now and people should be aggrieved and irritated! This has now happened multiple times!!!!!!!!!!!!!!

Is anyone experiencing problems. I have made a deposit but they can't credit it. Can't login now as well.

Yip me as well