Just to at least pay tribute to two people Nathan and Belinda who both contacted me personally to try and sort out the problem that Tab Online had. Obviously the damage was already done but these two have done this before when there was a problem. It's sad that they try so hard but work for employers that just have no idea about customer service. As I explained it's nothing against them personally but the punters have seriously had enough of this incompetence and poor infrastructure that they are forced to work with. Thank you to both of them for at least trying to help and calm things down.
....yes Nathan is a very sweet oke and really tries his best....however he has no idea about IT and the real problems with the tote...afraid to say the tote issues cannot be sorted the patching and plugging is not working anymore and they have no tom for a new system..sorry to say yesterday was the last straw from them....I hope to be with HW soon as Dev goes more than the extra mile....:whistle:
.....and more tote woes....last race in Killarney....tote freaks out...was stuck on a previous race....no warning no odds then horses jump....check out the Quartet pool
