Terrible service from hollywood today

I do an eft payment around 10-30 this morning, made numerous calls to them,they explained FNB was offline. I tried login into my fnb account at 12, I had no problems logging on.

Called hollywood back, dey say fnb still offline. So how was I able to login to my acc?

Apparently FNB banking got back online at 2.15.

Nolisa handled my query, she told me dat no funds are reflecting on their statement. She asked me to email her the proof of payment, which was sent off at 3.40. She was then going to call back in 10 min to notify me as to what the outcome was. I called back at 4.45. I was told dat she has left for da day.
I then spoke to a supervisor who I'm still awaiting feedback from. Gone 30 min already

it looks like owen is loosing the sparkle

Hi Moeza

I have just sent you a PM. Please can you send me your details asap

Moeza, your 11 posts include a fair bit of hollywood bashing. I've had so many battles with other accounts, I'm surprised you battling where I've had my best service. I'd be shocked if they don't sort you out.