After the lord mayors procession ...the shitshovellers

www.thoroughbreddailynews.com/restricted...130&CFTOKEN=79948212

first thing: fix the product's flaws and the way the market perceives it. Second step - build a culture and make it open and accessible at all levels. The rest will follow.

Titch Wrote:

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> G I agree 100%, there is far too much money being
> spent on searching for the "new blood" who are
> more interested in the party than punting and way
> too little spent on existing customers that are in
> fact the life blood of the industry, look after
> the people that support the game day in and day
> out they are the ambassadors for the sport and
> happy clients could bring in more players who will
> not be there for the free drinks and flashing
> lights at the odd "big" meeting never to be seen
> again, sadly as it stands the general consensus is
> that we would be doing our mates a disservice by
> getting them to partake in racing and that can
> only be rectified by taking better care of your
> die hard customers..

With you Titch !

Flash Harry Wrote:

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> gajima i was by the event the rooms was full but
> the stands was empty i dont think more than 20000


JD Group marketing man said if it was,t for the bad weather they might have got a crowd of 18000 to 20000. Varney from Phumelela when being interviewed for Eye on Gauteng for CNBC says actual crowd size was between 25000 and 30000. Having seen some ground level coverage I know who I think is more accurate.

I was copied on an email the other day with every top dog in south african racing,i was the only one that bothered to reply to "all" unless they just copied everyone but me ()

ps the day after i had my row with a few nobs on twitter re the summer cup,Mr Varney appeared as one of my followers..

pirates Wrote:

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> titch my account has been dormant for years and
> not even a phone call...there are many ways of
> increasing tote turnover but the powers that be
> couldnt give a shit..they come to work to go home
> and will not engage with outsiders like myself as
> they see this as threat to their cushy jobs ...the
> marketing and promotion of the new jackpot bet
> says it all what a joke...anyway fcuk them all


What my thinking was that if you recieved a call to say that the tote had credited your account even with R50 as a welcome back insentive you would at least use it....and if you won (as you normally do) you would prob continue to play and they would get the R50 back anyway in terms of tax...but they simply never even bothered to respond ...and i have a list of names of their "lost' customers along with account numbers..:S the mind boggles.. I have now waved the white flag

Let me just say that when I go to the July I am invited to a press conference and they tell us what was punted to the cent, what the attendance was etc
We have a box at the big T (Johno George and myself) and have no clue what the numbers were and will probably never have an invite to any after day wrap up or in fact if we have one ???