Neil Pretorius

I did send a contribution and found it unprofessional not to receive a reply along the lines
" thank you for your mail and taking the time to contribute to our survey"?

It would also have been in order to list the suggestions and possibly comment or a press release ( unless I missed it)

Considering the inputs above I am fairly sure " cherry picking " would have been done when going through the feedback ?

I would have expected to have a statement from Tellytrack saying due to viewers response Ngong will no longer be shown (as an example) if they are can use the removal of a presenter due to viewers feedback I am surprised that management has remained intact.


My feedback below


Good morning

I would like to send you the following considerations.

You may be aware that I own ABC ( africanbettingclan) website and have mentioned in the past "we don't write the scripts" and ABC is not a private club where we have Clan meetings, it's basically a platform to allow posters to have their say on various issues and is predominantly horse racing based.

It should also be considered that the posters are made up mostly of customers of the tote and bookies and not customers but visitors to ABC.

We have been running for 7 years and the site receives contributions from punters ( including professional ) owners, trainers, Tellytrack presenters, racing bodies, breeders etc, etc

The site includes a massive amount of knowledge which can be accessed via the search engine, where you just have to enter the word, followed by search and you can visit the history over 7 years by adding "all dates".

If you use the word "tote" or "Tellytrack" as an example it will lead you to all comments from the customers/viewers and in many cases personnel comments may be used but also constructive comments on the best way forward.

We had over 6.5 million hits in July and 28,000 unique visitors.

Apart from the negative stigma attached to forums we also do many positives to promote racing via the site but as normal in life the negatives tend to overshadow the positives and would add that GC are far more progressive in their views than Phumelela and Hollywood a role model in customer care and support mainly due to the interaction they have with the customer via ABC.

Hope you regard this input as useful in your quest to improve customer/viewer satisfaction.

All the best in racing and good punting

Dave "scotia" Scott
Www.africanbettingclan.com

they had an advert running for 6 weeks on tt asking viewers to send through suggestions and recommendations and the prize of 5k was on offer ...how many of you replied?i suppose when you to yellow to post on here with your real name then the same applies to sending an answer to them...

See above pirates if "we" won the prize will use it for a compo

Methinks the correct term is apathy and apathetic ......... not necessarily 'yellow' :S

Pirates your welcome to change your username to your real name anytime you like

hibernia Wrote:

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> Pirates your welcome to change your username to
> your real name anytime you like


tell that to 95 percent of your posters

pirates when i come to south africa there are many jewish people who i find to be good people and very good bussnessman. in vereenigig the shul is very busy to day not at all the one in meyerton is close many year ago. i have the good friend for many year hes name is manny katz he is a great gambler and love the horse and card. manny is allways have the yiddish saying many times i laugh at what he say be cause even if funny they are very true. so in memory of mannie who die many year ago i search for the saying for you my friend and i find it

An embittered heart talks a lot.

life is to short my friend let the people do what they want dont let it sour you love for the horse. shalom (tu)

pirates Wrote:

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> hibernia Wrote:
>

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>

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> > Pirates your welcome to change your username to
> > your real name anytime you like
>
>
> tell that to 95 percent of your posters


But 95% are not complaining, so what's your point

Neil sorry to hear that your contract has NOT been renewed - Jimmy likewise.

Neil you were like a breath of fresh air when you had your short stint in Johannesburg. Both u & Jimmy have the knack of asking pertinent questions, either to trainers / jockeys before the race - or in the post race interviews.

How many years of experience on teletrack do you have between you ? - 30 odd years i guess.

No matter how hard u try, u can't take away experience - & that u both had, & in abundance. That goes for Darryl as well who's contract was never renewed to his satisfaction. ( you pay for what you get - u pay peanuts ? what have u got ?

It's not cricket they way u two guys were treated, not even a courtesy of a reply to an e.mail.

i wish you both well in the future - HOPEFULLY YOU WILL NOT BE LOST TO THE RACING SCENE. Jimmy, you were not everybodies cup of tea ( i enjoyed your interviews ) but this applies to all on course / TT presenters.

Neighmaster Wrote:

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> Pirhobeta Wrote:
>

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>

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> > Sorry to hear your not on any more Neil....
> > yourself and Jimmy, the only two that had a
> great
> > eye for the horse in the parade and to
> > post....(tu)(tu) you are welcome to give your
> > fancies here anytime....(tu)
>
> Thanks for the compliment, Pirhobeta.
>
> Just for the record, I have also joined Neil in
> the ranks of the sidelined. Not making too much of
> a fuss about it, as I hope to continue to work
> with Tellytrack in producing documentaries, and
> maybe get involved in other projects, but for the
> past two years I haven't worked on track, where my
> real interest and capability lies (like Neil, I
> loved spotting horses with a winning look, and
> think I am fairly good at it). It's understandable
> that they want to bring in new blood, and gravity
> is taking its toll on my appearance, but it was
> hurtful being told that the results of the of the
> opinion poll conducted by TT indicated that it was
> time I retired.
>
> It kind of makes you want to turn your back on the
> sport you have loved all these years.....


My pleasure Neighmaster....just saying what I see...or hear...LOL....
I'm truly sorry not to have your and Neil's opinions on TT....my loss...
What makes my blood boil, is the stooges haven't even realised their loss...and not even the decency to have a farewell guest appearance of sorts, maybe on the Saturday show with a bit of reminiscing...
ignorance is bliss....

pirates Wrote:

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> they had an advert running for 6 weeks on tt
> asking viewers to send through suggestions and
> recommendations and the prize of 5k was on offer
> ...how many of you replied?i suppose when you to
> yellow to post on here with your real name then
> the same applies to sending an answer to them...

Yes Pirates there was and advert and I DID REPLY and asked for confirmation of my e-Mail. What did I get NOTHING. Horse Racing is my Sport and I took the time to reply and expected them to do their JOB, wishful thinking I suppose.

As I highligted I was not YELLOW but they were by not acknowledging as requested. How do U know there were no replies from us Clanners, and yes for ur info I USE MY REAL NAME, unlike you.

The way Neil and Jimmy have been treated is IMO lower than the shadow of Sharh S---. Saying this I think (as stated on another thread) that the ex-jockettes now presenting is a good IDEA. BUT they are doomed to failure by being groomed by imb

---

. Mark my words they will become PUPPETS and useless in the near future.

I applaud Scotia's reply wrt a survey, it is ALL here on ABC and it is for FREE. My opinion is that all this talk of surveys is bulls--- baffles brains, pick ur audience and prove what U want to achieve.

Just think what would happen if there was any COMPETITION to TT. I for one now MUTE TT and just watch the Races for my LOVE of this sport.

fogwils Wrote:

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> pirates Wrote:
>

---

>

---

> > they had an advert running for 6 weeks on tt
> > asking viewers to send through suggestions and
> > recommendations and the prize of 5k was on
> offer
> > ...how many of you replied?i suppose when you
> to
> > yellow to post on here with your real name then
> > the same applies to sending an answer to
> them...
>
> Yes Pirates there was and advert and I DID REPLY
> and asked for confirmation of my e-Mail. What did
> I get NOTHING. Horse Racing is my Sport and I took
> the time to reply and expected them to do their
> JOB, wishful thinking I suppose.
>
> As I highligted I was not YELLOW but they were by
> not acknowledging as requested. How do U know
> there were no replies from us Clanners, and yes
> for ur info I USE MY REAL NAME, unlike you.
>
> The way Neil and Jimmy have been treated is IMO
> lower than the shadow of Sharh S---. Saying this I
> think (as stated on another thread) that the
> ex-jockettes now presenting is a good IDEA. BUT
> they are doomed to failure by being groomed by
> imb

---

. Mark my words they will become PUPPETS
> and useless in the near future.
>
> I applaud Scotia's reply wrt a survey, it is ALL
> here on ABC and it is for FREE. My opinion is that
> all this talk of surveys is bulls--- baffles
> brains, pick ur audience and prove what U want to
> achieve.
>
> Just think what would happen if there was any
> COMPETITION to TT. I for one now MUTE TT and just
> watch the Races for my LOVE of this sport.

They DO READ THIS SITE so it is obvious that the only ideas wanted are those that they agree with or already have in place.