Betting World Name Change Required?

I am wondering if 'Betting World' should consider a name change to 'Buckpass World' as the latter might be a more appropriate description of the customer service they offer.

Clanners might have noticed that the 'live feed' which they offer disappeared approximately around about last Saturday. I am unaware of any announcement or comment regarding its demise. Possibly the culture of 'no communication' when something goes wrong is something they have inherited from Phumelela.

I subsequently called them on Sunday and every day thereafter (including today) to enquire as to when it might be restored. If ever.

The responses I got varied between 'What Feed?' to 'We are having technical difficulties' to the old corporate favourite: 'Someone will call you back'

Unsurprisingly no one has called me back.

Today I called again and connected with one Prakash. He actually remembered one of my earlier calls and advised that he had passed on the query to the IT department. Who were supposed to call back but (no surprises here) had not.

I really don't need a call.

Just the feed.

And it's nearly a week later.

Which Feed is that the one that shows the Racing for Local and International ?

Working on my side ..



maybe its a PEBCAK issue they tend to be troublesome.

It's both.

But the banner advertising the feed has now miraculously re-appeared ( the power of ABC?)

My account now reflects Identity Token Expired so still no service.

banners been there always, Clear your Cache / Cookies in your Browser.

EDIT: Also after clear up ur Cache i'd recommend Bookmarking the link its just easier that way

Dear DoubleJimmy,

Thanks for your suggestions. Appreciated.

Have actually performed all of the above without result.

One of the major problems stems back to whom you speak to :

Betting World Staff Member # 1 will tell you that there are technical issues. Betting World Staff Member # 2 will tell you that there are no problems. Who is telling the truth ? Under no circumstances will you be connected with someone from IT - who could probably solve the matter in a matter of minutes.

In only one instance out of many has a 'return call' been delivered. For the rest they appear quite happy to terminate the call without solving anything.

Your Welcome Garrick,

I can tell you now from Personal Experience having previously worked for them, 90% of Betting World Staff have never been on their Company own Website, nor do they have the foggiest idea that the Website even offers a Local and International Live Feed, and no its not their fault because BW just doesnt communicate with their Staff.

And I'm sure more than 50% of Betting own Website Clientele dont even know there a Live feed as that banners hidden away behind 10 other Banners and there no link on the site other than the banner that leads to towards the feed.

reason you wont get connected to IT department is because they probably not in charge of that feed, and so as there is no communication between any department noone knows who is in charge of the feed, so it boils down to.. "Hey you know, it's like a technical issue and all" cause technically noone knows wats going on.