JP Quickmix, Sunday morning "refunded"/ R0.00 Why?

After three legs was the situation was as follows:


Race 4 Race Closed


NO Tickets NO Tickets
1 60.26 4 32.80
2 21.98 5 21.47
3 24.58 6 21.73
DETAILS

Results

1/2/7/*


Nett Pool

27 638.36


Live Tickets

182.81


Prov Min

151.20

Then, the result:

EXOTIC PAYOUTS
POOL RESULT PAYOUT
JP 0.00

Huh???

27 views, no answer

Where did the pool of R27638.00 disappear to? And why on earth would they refunded a JP bet... #curious

Curlin wrote: 27 views, no answer

Where did the pool of R27638.00 disappear to? And why on earth would they refunded a JP bet... #curious

I caught a very nice one recently which was refunded due to some genius from Tab misreading the rules ..................sorry but I have given up trying to figure out what these clowns do! .....................but why don't you ask them?

I wish I knew who to talk to in a situation like this But, having declared the result R0.00, how could they change this decision to the punters who simply got refunded their investment? All the punter wants is an explanation. None given so far. Why play the JP quickmix if this has happened twice?

No explanation even on Tellytrack.

Is there ever an explination after a cock up? Other than the obvious and easiest, it error.

Shaeen Shaw announced that the field will apply in the first leg of the quick mix.I couldn't understand why as Sha Tin race11 was to be run.I called Gold Circle and they said they will take it up with Phumelela .It would appear that there was a miscommunication and the first leg declared the result of race 11 Sha Tin instead of declaring the field in the first leg for whatever reason .At the end of the day due to the stuff up the quick mix was declared null and void hence the refund.