Hollywood Queensburgh

this branch has to be the worst in kzn for the following reasons
1) the satellite loses signal intermittingly every day and is always blamed on the weather even when the sun is shining :dry:
2) the staff are very poorly trained imo
3) you can never get a horseracing bet even in the so called " horseracing area " as there is some one taking a 27 leg multiple soccer bet
4) the staff are always on break at the busiest periods ie start of pa, pick six, jackpot
5) the odds display screens are never updated
the list just goes on and on , lets not even get into the odds comparison with other bookmakers topic :sick:
can the above be addressed by someone at Hollywood

Hi Craig
I have sent this onto the Hollywoodbets operations team and we will be taking this up immediately. Thank you for the feedback.
Regards
Dev

I worked in the banking industry for 41 years and invariably get asked "what is the best bank?". That question is as easy to answer as "how long is a piece of string?". One thing I will say is the person heading up a branch made an immense contribution as to the efficiency of that branch. I recall numerous occasions when a change in the Bank Manager resulted in a major change in that branches performance - both good and bad. Employees take their lead from management. If you have a go-getter, let's make it happen guy at the helm, expect staff to follow suit or leave when the pressure builds on them to conform.

Craig is right. Go to Hollywood in Springfield and you see the same easy-going attitude from staff. No pressure for targets to be met and sales figures to soar.[like what bank staff are subjected to these days].

Line managers have a difficult job on their hands especially with insubordination and collusion between employees to go slow or waste time or leave work stations unmanned.

mikesack wrote: Craig is right. Go to Hollywood in Springfield and you see the same easy-going attitude from staff. No pressure for targets to be met and sales figures to soar.[like what bank staff are subjected to these days].

Line managers have a difficult job on their hands especially with insubordination and collusion between employees to go slow or waste time or leave work stations unmanned.

Hi Mikesack
I have sent you a PM to get more information on your experience at HW Springfield Park.
Thank you
Dev