Hollywood

Spookie
Junior Member
Posts: 52
Thanks: 13

Re: Hollywood

7 years 7 months ago

Good day Clanners,

Apologies for yesterday, we did experience an issue with balances not updating on the front end. All transactions were reflecting on our backend. Please could you PM me with your account number as well as the problems you encountered. I will get this resolved asap.

Kind regards,
Simon

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Magi
Platinum Member
Posts: 9396
Thanks: 1252

Re: Hollywood

7 years 7 months ago

#697345

Spookie wrote: Good day Clanners,

Apologies for yesterday, we did experience an issue with balances not updating on the front end. All transactions were reflecting on our backend. Please could you PM me with your account number as well as the problems you encountered. I will get this resolved asap.

Kind regards,
Simon

Not a true reflection, balance did not reduce, bet history showed the bet, but in Accounts/Pending ..... no bet. So was one on or not? I gave up after race 5 or 6 and did something else.

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Zabbo
New Member
Thanks: 0

Re: Hollywood

7 years 7 months ago

#697347

Simon phoned me to check that all had been rectified on my account, hats off for the customer service.

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Magi
Platinum Member
Posts: 9396
Thanks: 1252

Re: Hollywood

7 years 7 months ago

#697348

Ok, hats off to Hollywoodbets... received a call to help sort out any issues and apologised for the problems experienced... can you imagine that happening with Phum????

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Sammy Silver
Platinum Member
Posts: 4615
Thanks: 1079

Re: Hollywood

7 years 7 months ago

#697354

Come in Dev.

The I-pay functionality is unavailable. Please restore.

The following user(s) said Thank You: naresh

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Dev
Platinum Member
Posts: 2246
Thanks: 238

Re: Hollywood

7 years 7 months ago

#697387

Hi Sammy, please note that iPAY had been down this morning, as there were issues coming from their side. I see this has now been recitfied, and iPAY is back up and running. We apologize on their behalf for the inconvenience caused.
Regards
Dev

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Sammy Silver
Platinum Member
Posts: 4615
Thanks: 1079

Re: Hollywood

7 years 7 months ago

#697424

Dev wrote: Hi Sammy, please note that iPAY had been down this morning, as there were issues coming from their side. I see this has now been recitfied, and iPAY is back up and running. We apologize on their behalf for the inconvenience caused.
Regards
Dev

Hi Dev I tried using it for Capitec but still not working properly!!

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naresh
Platinum Member
Posts: 6386
Thanks: 1497

Re: Hollywood

7 years 7 months ago

#697427

Sammy Silver wrote:

Dev wrote: Hi Sammy, please note that iPAY had been down this morning, as there were issues coming from their side. I see this has now been recitfied, and iPAY is back up and running. We apologize on their behalf for the inconvenience caused.
Regards
Dev

Hi Dev I tried using it for Capitec but still not working properly!!

I have just used it. Its working fine. What problem you having ?

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