HOLLYWOOD AGAIN

I have got hold of my IT team and they are looking into this now. I'm not sure what is happening, so I will provide feedback asap.

Please use our call centre on 08600 46559 if you need to get your bets on urgently.

STAYTOMATOSTAY wrote: I can concur ...... Mr. Devin Heffer, does come back with a polite explanation and an apology ....but that is after the fact. Various delays have happened for ages.

I would have thought that their Capital Expenditure and budget would ensure the best Information technology. Certainly better than the Gold Circle/Phumelela operating systems.They are the biggest bookmakers ...surely ? or second.

I don't even bother phoning the Website queries number....anymore.

William Milkovitch

This is where the "Jobs for Pals", cronyism, family etc etc comes in !

Get an Independent IT Company, NOT an IT Guy,and have a "Penalty Clause" for Non-performance..

You will see the Difference !!

.

Hi Clanners

It seems our new BetTech Live In Play module has been causing issues on our website, and it was the same system that caused issues on Saturday (during the Summer Cup). We have decided to switch off the Live In Play module indefinitely, hoping this will solve the issues on our website.

Apologies to our In-Running betting and Live In Play punters. We will make notice of a temporary solution going forward shortly, but it will not be available for the indefinite future. Those who have funds in your Live In-Play accounts, we will be transferring the funds back to your Hollywood accounts as soon as possible.

Regards
Dev

Thanks Dev, flying now

Bob Brogan wrote: Thanks Dev, flying now

Not for long ..................slow or hanging...........sorry but nearly unusable!

The team has just communicated to me that they are working on the system, and you can expect the website to work very intermittently. There seems to be more issues rising, causing the website to slow down to a halt. We might have to go down for a period tonight, but I will keep everyone in the loop with regards to proceedings.

Prophetic words Dev....Cos your betting platform is now DOWN

Hollywood site offline? Anyone having any problems. .?

Dean321 wrote: Hollywood site offline? Anyone having any problems. .?

working okay my side

bayern wrote:

Dean321 wrote: Hollywood site offline? Anyone having any problems. .?

working okay my side

thanks budd. Will check my browser as mobile is getting an offline error.

HI Dean, I'm using my mobile, and everything seems ok. Please refresh and try again.