Re:Re:@hollywood - bad experience - African Betting Clan

Gallop
Senior Member
Posts: 121
Thanks: 41

Re: Re:Re:@hollywood - bad experience

3 years 6 months ago

Thank you Bob but for some reason I can withdraw R1500 out of R2000 and they will decline the last R500. I would just appreciate some sort of feedback from Hollywood

Please Log in or Create an account to join the conversation.

Dev
Platinum Member
Posts: 2246
Thanks: 238

Re: Re:Re:@hollywood - bad experience

3 years 6 months ago

#830334

Gallop wrote:

Why does my withdrawals keep getting declined? (the reasoning says Bonus T&C but the bonus is clearly reversed and even mentioned before the withdrawal can take place) I deposited the money and then decided to withdraw that same amount. Why can't I withdraw the amount I deposited? I have followed up with an email and call and no response to date...

Hi Gallop
I have sent you a PM.
Thank you
Devin

The following user(s) said Thank You: Gallop

Please Log in or Create an account to join the conversation.

Zain Nabi
New Member
Thanks: 0

Re: @hollywood - experience

3 years 6 months ago

#830339

Good Day Dev

I am experiencing a very long delay with regards to my withdrawal request. Please can you confirm on this.

Thank you
Kind regard
Zain Nabi

Please Log in or Create an account to join the conversation.

Thor
Platinum Member
Posts: 2783
Thanks: 468

Re: Re:Re:@hollywood - bad experience

3 years 6 months ago

#830347

Hollywood is very clear about its bonus, and even added the differentiator between bonus balance and actual account balance in the balance and as an advisory note when submitting withdrawal requests. What more they can do they to help the punter understand this I have no idea. Sometimes there is just no winning.

The following user(s) said Thank You: Deeno

Please Log in or Create an account to join the conversation.

Gallop
Senior Member
Posts: 121
Thanks: 41

Re: @hollywood - experience

3 years 6 months ago

#830350

Hi Zain

There appears to be an issue/delay as the telephone queue is greater than 60 each time I've calle the withdrawal department.

The following user(s) said Thank You: Zain Nabi

Please Log in or Create an account to join the conversation.

Zain Nabi
New Member
Thanks: 0

Re: @hollywood - experience

3 years 6 months ago

#830351

Gallop wrote:

Hi Zain

There appears to be an issue/delay as the telephone queue is greater than 60 each time I've calle the withdrawal department.

I called today morning at 6am as soon as they opened their offices and there was 62 callers in the queue :blink:

Please Log in or Create an account to join the conversation.

TNaicker
Platinum Member
Posts: 6803
Thanks: 2221

Re: @hollywood - experience

3 years 6 months ago

#830354

Zain Nabi wrote:

Gallop wrote:

Hi Zain

There appears to be an issue/delay as the telephone queue is greater than 60 each time I've calle the withdrawal department.

I called today morning at 6am as soon as they opened their offices and there was 62 callers in the queue :blink:

Some people held on overnight !!?? :whistle:

The following user(s) said Thank You: ElvisisKing

Please Log in or Create an account to join the conversation.

Sammy Silver
Platinum Member
Posts: 4615
Thanks: 1079

Re: @hollywood - experience

3 years 6 months ago

#830364

I am still awaiting my EFT withdrawal from yesterday!!!

The following user(s) said Thank You: Gallop, Zain Nabi

Please Log in or Create an account to join the conversation.

Dev
Platinum Member
Posts: 2246
Thanks: 238

Re: @hollywood - experience

3 years 6 months ago

#830398

Hi everyone, I have responded to your private messages. I have asked the team to investigate the call centre backlogs. With regards to the withdrawals, there has been a backlog caused by the bonus period, as well as favourable results. However we are working on making our processes faster and more efficient. We do apologize for the inconvenience caused.

Please Log in or Create an account to join the conversation.

Zain Nabi
New Member
Thanks: 0

Re: @hollywood - experience

3 years 6 months ago

#830407

Dev wrote:

Hi everyone, I have responded to your private messages. I have asked the team to investigate the call centre backlogs. With regards to the withdrawals, there has been a backlog caused by the bonus period, as well as favourable results. However we are working on making our processes faster and more efficient. We do apologize for the inconvenience caused.

Hey Dev you have been PM'd

Please Log in or Create an account to join the conversation.

onyerway
Premium Member
Posts: 655
Thanks: 25

Re: @hollywood - experience

3 years 6 months ago

#830410

I always use instant money, 9 times out of 10 during the day it comes through within an hour, sometimes 5 minutes, used to use the absa one until I noticed how fast standard bank was

Please Log in or Create an account to join the conversation.

mr hawaii
Platinum Member
Posts: 20065
Thanks: 2653

Re: @hollywood - experience

3 years 6 months ago

#830415

onyerway wrote:

I always use instant money, 9 times out of 10 during the day it comes through within an hour, sometimes 5 minutes, used to use the absa one until I noticed how fast standard bank was

Vouchers are the easiest to deposit - update instantly to bet
Ewallet works very well to withdraw

The following user(s) said Thank You: onyerway

Please Log in or Create an account to join the conversation.