Frontline staff are no longer interested in selling to punters.
Going through the motions and treating customers as if they are mosquitoes will not keep them in jobs for too long.
There needs to be total commitment from all participants and a realisation that co- existence between all parties is important in order to survive let alone show any growth.
Of course there are those who will continue to sing about how the offshore punters and their funds are boosting our pools.
To add a measure of realism we should also take into account the following :
A by product of the Covid era appears to be this :
A percentage of better heeled punters who probably still had access to unutilised credit during and shortly after the worst of Covid. Credit cards, loans and bonds offered stopgap & temporary liquidity. I work in financial services and predicted that a lot of the carnage would only start to really reveal itself after the festive season in early 2022. It seems to be manifesting itself now.
The chickens now seem to be coming home to roost with a vengeance and even addicted punters have probably run out of financing options. Since the beginning of this year I have witnessed a significant uptick in clients from my own clientele accessing what is left of their discretionary savings.
Now add the following to this toxic mix :
The ongoing migration of betting to bookmakers by punters in search of a better experience with their service providers.
The developing disenchantment with the rescue/takeover
What appears to be quite a large number of formless results stemming, in part , from the poor quality of the horses racing in the better supported centres.
The worst group of riders I have witnessed in my 50 year racing career which contributes to the point above.
Some punters may also have become more selective in the meetings they support.
The strength of sports betting and the more professional manner in which it is presented; making it a more attractive betting option.
I may be wrong but even I (a recovering addict!) pulled the plug and have not looked back.
The following user(s) said Thank You: Dave Scott, Sylvester, Neon, Scolari, johnnycomelately, TNaicker
We going to end up like the UK. Small stakes and the feature races dominated by the big stud farms and the Sheiks from the Middle East. As I stated before it will be truly the "Sport of King" in South Africa soon.
They need to go back to court for the Open Bet to be banned. If the Tote crashes and no bet is struck the bookies cannot determine any dividend. How they lost the case is beyond belief.
They need to go back to court for the Open Bet to be banned. If the Tote crashes and no bet is struck the bookies cannot determine any dividend. How they lost the case is beyond belief.[/quote]
Naresh I have asked this question on numerous occasions, if you consider the dividend was based on their "intellectual property ".
However probably lost more to lack of customer service in the long run ?
Topic Author
