Calling Hollywood

Hi

Cannot log in to both mobi and normal sites

Please note there has been a big outage and it is affecting our online and retail branches. Our team are urgently addressing.

Just letting you know everything was back up at 12:42, and Betgames back up at 13:10. Apologies for any of the inconvenience caused. Regards, Devin, Hollywoodbets.

Hi Dev

You have a pm. Please can you get someone with a little bit of imagination to assist on my query..

I cannot deal with your call centre staff.

Dean321 wrote:

Hi Dev

You have a pm. Please can you get someone with a little bit of imagination to assist on my query..

I cannot deal with your call centre staff.

2 calls. 2 emails and a request on here plus a private message and the lack of service continues.

The disappointment on build up to massive days continues.

Really poor.

Maybe everyone too busy putting up banners??!!

.

......shame....poor fish....never been one to want be treated like a VIP.....but have had some mega rewards for just being an average joe punter....however not from this outfit....currently I receive a monthly amount of free bets equivalent to my joining deposit and the same for my birthday.....and although I cocked up my initial joining bonus thinking I would get it automatically(did not read that one has to activate it) did get some free merch when I last visited their HO branch during hard lock down....never ever had to call them.....had a few issues sorted promptly with their online chat...sadly I do not look that good in bright orange....

Please continue with birthday promo’s, card calls, rewards and the like. I, myself, do look forward to them.


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TNaicker wrote:

Maybe everyone too busy putting up banners??!!

From the pics posted, it seems they were putting up banners and lighting and and and...:whistle:

.....way back in the day I was a MVG gold card member.....never asked to be one but spent a lot of time in casinos when travelling(business and pleasure) and golfing at Wild Coast , Fish River Sun Mbatho etc....and in the evenings would hit the tables ...did not realize it at the time but I was a subliminal card counter(photographic memory) and at rare times noticed some rhythmic patterns at the roulette table....but never pressed my luck(gifts).....and thus I was rewarded gold card status mainly for frequent attendance ....one day I was with an overseas colleague visiting some customers in Rosselyn (PTA west) and one key customer could not see us until later in the day so I decide to go for lunch at the casino in the area(name escapes me.... photographic cashe deleted since reboot).....I flash my gold card at the MVG parking and the parking attendant takes it and swipes it and tells me I cannot park there.....he tells me I must go to the MVG counter and retains the gold card....I pay the10 bucks to park with the plebs and we go to lunch....I scoot off to the MVG counter while the food is being prepared and get informed that my gold status has been revoked because I do not spend enough money and get given a maroon card....I toss the card in the bin....finish my lunch and go back to Rosselyn.....I will never go to any casino affiliated to that brand not even to take a p!ss....:ohmy:

What do they say about a free lunch?


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